Privacy Policy

This Privacy Policy outlines how R K AGENCY and its affiliates (collectively referred to as “R K AGENCY,” “we,” “our,” or “us”) collect, use, share, protect, or process your personal data through our website https://fairwalkfootwear.com/ (hereinafter referred to as the “Platform”).

Please note:

  • You may access certain sections of the Platform without registering.
  • Products and services offered on this Platform are available only within India, and your personal data will primarily be stored and processed in India.
  • By using this Platform, providing your information, or availing of any services/products offered, you agree to the terms of this Privacy Policy, the Terms of Use, and applicable laws, including those governing data protection and privacy. If you do not agree, please refrain from using the Platform.

1. Collection of Personal Data

We collect personal data when you:

  • Use the Platform or its services.
  • Interact with us during the course of our relationship.

What We Collect:

  • Personal Data: Name, date of birth, address, phone number, email ID, or identity/address proofs.
  • Sensitive Personal Data: Bank account details, payment instrument information, or biometric data (with consent).
  • Behavioral Information: Preferences, transactions, and aggregated analytics from your use of the Platform.

If a third-party business partner collects your data directly, their privacy policies govern your information. Please review their policies before providing any information.

Important: R K AGENCY never asks for sensitive data such as debit/credit card PINs or banking passwords. If you suspect fraudulent activity, report it to law enforcement immediately.

2. Usage of Personal Data

We use your personal data to:

  • Provide requested services and products.
  • Assist with order handling, troubleshooting, and customer support.
  • Enhance user experiences and customize content.
  • Conduct marketing campaigns (with opt-out options).
  • Protect against fraud and enforce our terms.
  • Conduct research and analysis to improve our services.

Access to certain services may be restricted if permission to use personal data is denied.

3. Sharing of Personal Data

We may share your personal data:

  • Internally with affiliates for services and marketing (unless opted out).
  • Externally with third parties, such as logistics providers, payment gateways, or business partners, to fulfill services.
  • With Law Enforcement: In compliance with legal obligations or to respond to subpoenas and court orders.
  • For Safety: To protect rights, property, or the safety of users or the public.

4. Security Precautions

We implement reasonable security measures to protect your data from unauthorized access, loss, or misuse. However, no transmission over the internet is entirely secure. Users are responsible for safeguarding their account credentials.

5. Data Deletion and Retention

  • You can delete your account via your profile settings or by contacting us. Pending grievances, claims, or services may delay deletion.
  • Data is retained only as long as necessary for its purpose or as required by law. Anonymized data may be retained for research.

6. User Rights

You have the right to access, rectify, and update your personal data through the Platform.

7. Consent

By using the Platform or providing your data, you consent to its collection, use, and processing per this Privacy Policy.

  • You may withdraw consent by contacting the Grievance Officer and specifying “Withdrawal of consent for processing personal data.”
  • Withdrawal of consent will not affect prior data processing and may restrict access to certain services.

8. Changes to the Privacy Policy

We may update this Privacy Policy to reflect changes in practices or legal requirements. Periodic review of the Policy is recommended. Significant changes will be communicated as required by law.

For queries or concerns, feel free to contact us through the Platform.